Support & handover
Support & handover
Launch is not the finish line. Documentation, training and support are designed into the project.
Handover
Repository access, environment notes, diagrams, runbooks and recorded walkthroughs.
Support
Post-launch monitoring, bug warranty and optional improvement cycles.
Handover checklist.
RunbooksDeploy, rollback, common failures and recovery.
TrainingRecorded editor and technical walkthroughs.
Support modesWarranty, monitoring and improvement cycles.